RETURNS

Gulfstream Lures will replace any lure that has defects in materials or craftsmanship. Products may be returned within 30 days of shipment for a full refund less shipping and handling charges and a 15% restocking fee (restocking fee may vary based on special order requests and “build your own” orders). Due to circumstances beyond our control in the color processing of nylon and bucktail, colors might vary slightly from those pictured online. Freight must be paid in advance on all returns. Collect shipments will be considered unauthorized returns and will be sent back at the customer’s expense. Customers are responsible for shipping charges and risk of loss on all returns. We highly recommend using a reputable shipping carrier capable of providing proof of delivery, as well as properly packing and fully insuring any return shipment.

Please contact Gulfstream Lures customer service at info@gulfstreamlures.com

REFUNDS

You can expect a refund in the same form of payment originally used for purchase. Shipping and handling charges will not be refunded for any returned products. Shipping and handling charges will not be refunded for (1) undeliverable packages (including those for which the shipper cannot locate the customer, resulting in the order being returned to sender or abandoned) or (2) deliveries that are refused (including instances in which the customer is unwilling to pay any applicable taxes or duties, which results in the order being returned to sender or abandoned). All undeliverable or refused orders will be treated as a return with the same policy applied to returned items.

Please contact Gulfstream Lures customer service at info@gulfstreamlures.com